November 5, 2012

Jerry · November 4 2012, 11:31 PM

Hello,
Thank you for your letter. We're working continuously to make the game mechanism much more balanced for all players and we're actively reading into your words and making note of suggestions offered to make this game more playable. Some changes may have some effects on certain players but all those changes are subjected to better enhance the majority's game experience.
Thanks again for the suggestion.
Evony team
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(me)   · November 5 2012, 07:25 PM

That wasn't a suggestion. It was an expectation that you would fix a bug in your game and do right by the people that keep you in business.

But that would just be good business. Tell my readers again how you are only interested in taking their money but not providing any service when you're site fails.
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Jerry · November 5 2012, 08:05 PM

Greetings,

Thanks for contacting Evony Customer Service

We're appreciated of your letters and we will try our best to make a better game

Sorry for any inconvenience caused

Thank you for playing Evony! :)


Best Regards,

Evony Team
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(me) · November 5 2012, 08:32 PM

You're not sorry. You don't appreciate my letters and you have no intention of making a better game. I'm not playing Evony because you're bug ruined my game.

Fix the problem like a reputable company would do.
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Jerry · November 5 2012, 08:38 PM

Greetings, Thanks for contacting Evony Customer Service

Now I will close this ticket but you can contact me back under this ticket if I fail to address your issues.

Thank you for playing Evony! :)


Best Regards,

Evony Team
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Yay!!!  Another survey to tell them how crappy they are!

November 2, 2012

No response from the little twerps.  They just close the ticket with a survey about how they hoped they solved my problem and customer service is number 1!  HA!

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(my response to that) · November 2 2012, 07:13 PM

Not done sticking your heads in the sand and pretending you don't have a crappy, buggy site yet? Fix the bugs and you won't have to deal with angry customers that you are obviously ill equipped to handle.